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FAQS

SATISFACTION GUARANTEE

CHRISTMAS FAQS

MEMBERSHIP

GOODNESSME BOX SHIPPING INFO

GOODNESSME CLUB

DIETARY PREFERENCES

BILLING QUESTIONS

GOODNESSME BEAUTY

GOODNESSME KIDS

GOODNESSME SHOP FAQS

E-GIFT CARDS

AFTERPAY

COMPETITIONS & PROMOTIONS

FAQs

GoodnessMe Box is a health food sampling service designed to get you excited about eating pure and wholesome food. Each month, we surprise you with 7-10 health food goodies so you can get your hands on the most sought-after clean eats the world is going nuts about! Expect to get your hands on the latest and greatest superfood, wholefood bar, nut butter, kale chips, coconut oil, herbal tea, raw chocolate, natural protein powder, gluten free muesli and more!

GoodnessMe subscription boxes cost $25/month + $6.95 shipping Australia-wide. To receive FREE SHIPPING, and a saving per box, sign up to a 3, 6 or 12 month subscription plan.

Please Note, shipping fees for Australian regional areas costs $10.00 per box. Shipping fees for 3, 6 or 12 month subscription plans are paid upfront during checkout.

Signing up to GoodnessMe Box only takes a few minutes. Simply click here to select a subscription plan and checkout.

To ensure you receive the highest quality health foods, our very own GoodnessMe  health practitioners search the health food world and select only the very best products to go in the box.

We identify businesses big and small that share the GoodnessMe values, who aim to follow ethical manufacturing and trading practices and who distribute products that are natural and GMO-free. In addition to products being natural and GMO-free, we search for and try to select products that are two or more of the following: organic, raw, gluten free, dairy free, sugar free, sustainable, fair trade, or vegan products.

We use our best endeavours to include products that do not contain artificial sweeteners, artificial preservatives, food additives, synthetic trans fats, artificial flavours, artificial colours, Monosodium Glutamate (MSG), and High-Fructose Corn Syrup (HFCS), however we cannot guarantee that individual products are free from everything listed above.

GoodnessMe strongly supports organic agriculture, however not all products will be certified organic. This is because there are some companies that still maintain clean and green production but do not have the Australian Certified Organic stamp as it may not be viable. We always try to find out about the trade, manufacturing and production process to ensure each product has been made to nourish the body in a sustainable and ethical way.

We would love to hear from you if you have a business, large or small, that produces natural and nourishing food. Contact us here today.

GoodnessMe boxes are only available as part of a subscription. If you’d like to try just one box, we recommend a monthly subscription which can be cancelled at any time. We just need 2 days notice prior to your subscription renewing.

GoodnessMe boxes are all about discovery so the contents of the box are a surprise. We like to include a mix of products in the box, each month you will receive different products in your GoodnessMe boxes. GoodnessMe makes no representations and gives no warranties that all or any of the products in the monthly box will adhere to your specific dietary needs and lifestyle. GoodnessMe is not responsible or liable for you receiving a product in your monthly box that you are unable or unwilling to consume for any reason whatsoever.

Aside from Australia, we also ship to New Zealand. There are some other things to consider when placing an order for delivery outside of Australia, so it's important to take the time to read through the following information.

- Please note that all prices are shown in Australian dollars and so you will be charged in AUD at the exchange rate of the day.

- By placing an order from Australia to be shipped to NZ you are considered the importer of record and must comply with all applicable laws and regulations. For more info on all things customs, we suggest contacting New Zealand customs.

- Charges for duties, taxes and the carrier's collection fee are in addition to your shipping charge and must be borne by the customer.

- Failure to provide your delivery address in the correct format may result in a delay in your order being processed, so do be sure to double check and ensure that it's correct. If the order is returned to sender as a result of the address being incorrect, a re-shipment fee will apply.

- GoodnessMe will not accept any claim for ‘lost’ or ‘missing’ parcels if the customer has entered the address incorrectly or in the incorrect format, or provided the carrier with an ‘Authority to Leave’ instruction. GoodnessMe does not accept returns for items shipped internationally.

Satisfaction Guarantee

We know you’ll love GoodnessMe Box as much as we do, which is why GoodnessMe has a 10 Day Satisfaction Guarantee (Satisfaction Guarantee). In the unlikely event that you are not satisfied with at least one product in your first GoodnessMe Box, you can apply for a full refund of the purchase price (excluding shipping & handling fee) under our Satisfaction Guarantee.

1. Submit a review for each of the products in your GoodnessMe Box here.

2. Email our Customer Care Team at hello@goodnessmebox.com and request a review of your product feedback. Please include a photo of your “Who’s in the box” card so we know who was in your box.

3. If approved, your refund will be issued within 7-10 business days, minus the $9.95 shipping & handling fee incurred by GoodnessMe.

You have until 5pm, 10 days from the date you receive your first GoodnessMe Box to review all the products in your box and submit an application under our Satisfaction Guarantee. We calculate your 10 days with day 1 being the day the courier tracking records your parcel as ‘delivered’.

For clarity, if you are satisfied with one or more products in your first GoodnessMe Box, but not with all products, our Satisfaction Guarantee does not apply in such circumstances.

Your GoodnessMe Box subscription will renew automatically on the 20th of each month for the following month's box. Our Satisfaction Guarantee covers only your first subscription/box order. 

If your subscription renews or pre-paid order has been processed for the next months box prior to you being approved for a refund, the refund will be issued only on your first box and not any subsequent boxes that have been paid for or processed. You may be entitled to a partial refund on the remainder of your pre-paid 3, 6 or 12 month subscription, excluding any orders that have been processed.

Products covered under our Satisfaction Guarantee include only our Monthly Subscription, 3 Monthly Subscription, 6 Monthly Subscription, 12 Monthly Subscription, 3 Monthly Gift Subscription, 6 Monthly Gift Subscription, 12 Monthly Gift Subscription, Kids Box 3 Monthly Subscription Quarterly Beauty Box (Paid Annually) Subscription and Quarterly Beauty Box Subscription.

Shop or Marketplace products, being individual or bulk buy products, are not covered under our Satisfaction Guarantee.

You may be deemed eligible for a refund under our Satisfaction Guarantee if you were not able to give at least one product more than a 2 star rating in your review. You are required to consume, try, open or use every product prior to submitting a review on it. You are required to state in your review the nature of your dissatisfaction in the product.

Christmas FAQs

The GoodnessMe Team will be enjoying a well deserved break from the 24th of December 2021. We’ll be back All Systems Go from the 10th of January 2022 however, if you need any support please reach out and our Customer Service Team will get back to you asap during the below times:

2021
Wednesday 29th December, Thursday 30th December, Friday 31st December 

2022
Tuesday 4th January, Wednesday 5th January, Thursday 6th January, Friday 7th January

We can’t leave you without delicious pantry staples, tasty snacks and more so we have good news! Our warehouse will be operating at a limited capacity during the holiday period to get your orders out to you. Please note the warehouse will be closed on public holidays and weekends as per below:

- Saturday, 25th December 2021 
- Sunday, 26th December 2021 
- Monday, 27th December 2021 
- Tuesday, 28th December 2021 
- Saturday, 1st January 2022 
- Sunday, 2nd January 2022 
- Monday, 3rd January 2022

As we head into the holiday season, we recommend you order all of your goodies before the below dates to ensure they arrive on time.

Please see the below as a guide to Christmas delivery times from our Sydney warehouse:

Select metro areas can order up to midnight on Monday 13th December 2021 for delivery before Christmas*.  The below areas apply:  Sydney Metro, Canberra, Brisbane, Melbourne, Adelaide, Hobart

Regional Areas can order up to midnight on Wednesday 8th December 2021*.  The below areas apply: Country NSW, VIC, QLD, SA, NT, WA, TAS

*Please note that these are subject to our courier’s delivery times and should be used as a guide only. 

Please be mindful that due to the nature of the festive season, our couriers may experience some delays. During our office closure times our warehouse team will be working at a limited capacity and will get your orders out as soon as possible. 

To find out more details about the status of your order, please contact Customer Service.

We will commence dispatch of December Subscription boxes from the 26th of November 2021 in the hopes that they arrive in time for Christmas.

For orders placed after the 26th of November 2021, our warehouse will be dispatching December Subscription boxes on and intermittently until the 15th of December 2021. Please note that these orders may not arrive in time for Christmas. Please see GOODNESSME SHOP LAST CHANCE CHRISTMAS SHIPPING for more information.

In order to ensure your box is not waiting unattended on your doorstep while you enjoy your well earned break, we will be dispatching January 2022 Subscription boxes from the 6th of January 2022.

For orders placed after the 6th of January 2022, our warehouse will be dispatching the remaining January Subscription boxes on the 15th of January 2022.

We recommend the easiest way to track your delivery as per below: 

ARAMEX-  Enter your tracking details into the tracking tab on aramex.com.au.
AUSTRALIA POST- Enter your tracking details into the tracking tab on australiapost.com.au

If you have further questions please contact your selected courier via the links above.

In this case your order has been prepared and picked up as normal, however, sometimes our couriers don’t scan all parcels. Allow a few extra days as it may land on your doorstep as our couriers may be experiencing delays. To find out more details about the status of your order, please contact Customer Service.

You can only add a note to gift subscriptions and one-off gift boxes.

Gift Subscription Boxes - Once you have added to cart, click “Add Gift Message” underneath the product name. Fill it out & then we'll email your gift recipient with your personal message - direct to their inbox on the date you select! 

One-off gift boxes - Once you add a Box from our Gift section you have the option at checkout to add a gift note. This is a physical gift card at an additional charge.

We’ve got you sorted, our warehouse doesn't place receipts in orders.

Yes, there sure is! Check out our range of Snack, Beauty & Mystery Boxes here. We also have an amazing GoodnessMe Christmas Box if you’re struggling for gift ideas!

Membership

All regular subscriptions automatically renew until cancelled through the website. If you are on a monthly subscription you will be billed on the 20th of each month. If you are on a 3, 6 or 12 month subscription you will be billed every 3, 6 or 12 months on the 20th of the month, in advance of the month ahead. Unless a subscription is cancelled 2 days before the above renewal dates, the subscription will automatically renew for a further subscription period and you will be charged the subscription price.
Gift Subscriptions are stand alone purchases and do not automatically renew, so there's no need to cancel.

If you are on a 3, 6 or 12 month subscription, you can cancel at any time and will still receive all the boxes remaining on your subscription.

To cancel your subscription just follow the steps outlined below.

Login to your account dashboard.

- Click the “Manage Subscriptions” orange button.

- Click the "Subscriptions" option in the side menu.

- Click the red “Cancel” link next to the subscription that would like to cancel. Follow the options to complete the cancellation process.

GoodnessMe Box Shipping Info

The outer packaging is designed to protect the goods inside your box to reduce the amount of replacement shipments and waste created.

You can track your order through your Account. Just sign in and view your orders under the orange 'Manage Your Subscription' button. Click on the order number to the left hand side, then click on the number with the # to go to the tracking page to view updates for your orders.

For local orders we ship with a courier service to ensure quick and safe delivery of your boxes. At times we will ship with Australia Postal services depending on your location. GoodnessMe is not responsible or liable for any delay of delivery of your box or any damage caused to your box which is beyond GoodnessMe’s control.

If you're not home at the time of your delivery, a collection card will be left so that you can arrange collection/redelivery.

Aside from Australia, we also ship to New Zealand. There are some other things to consider when placing an order for delivery outside of Australia, so it's important to take the time to read through the following information.

- Please note we do not offer Express Shipping on subscription orders.

- Please note that all prices are shown in Australian dollars and so you will be charged in AUD at the exchange rate of the day.

- By placing an order from Australia to be shipped to NZ you are considered the importer of record and must comply with all applicable laws and regulations. For more info on all things customs, we suggest contacting New Zealand customs.

- Charges for duties, taxes and the carrier's collection fee are in addition to your shipping charge and must be borne by the customer.

- Failure to provide your delivery address in the correct format may result in a delay in your order being processed, so do be sure to double check and ensure that it's correct. If the order is returned to sender as a result of the address being incorrect, a re-shipment fee will apply.

- GoodnessMe will not accept any claim for ‘lost’ or ‘missing’ parcels if the customer has entered the address incorrectly or in the incorrect format, or provided the carrier with an ‘Authority to Leave’ instruction. GoodnessMe does not accept returns for items shipped internationally.

GoodnessMe Club

It’s our pretty phenom loyalty program where you can earn points and claim them your way! Plus you get insider early access to events, challenges, sales, ebooks and discounts! Literally all things GoodnessMe! You’ll also get access to our amazing Facebook Community.

For every $1 spent, you earn 1 point! Simple as that. It includes when you renew or make a purchase on the GoodnessMe Shop.

Every 20 points = GM$1 to spend on the GoodnessMe Shop. The more you spend, the more you earn!

Once you have spent $250 you will go up to the next tier and again at $500. Each new tier unlocks additional access to the GoodnessMe Club or better rewards. You can claim discounts, vouchers and get access to events, challenges, sales, ebooks and more!

All you need to do is create an account and you’ll be able to start earning and claiming points for real GoodnessMe Dollars to spend on your next shop!

Whether you want to use GM$5 or GM$35 on your next GoodnessMe Shop order, that’s fine with us, it's all about you!

There is no limit to the amount of points you can earn. You can check your GoodnessMe Box reward points balance anytime, just login to your customer account then hit the GMB Club tab in the navigation bar of our website.

You can earn points for all sorts of activities as follows:

- Refer a friend and give them $10 off their first purchase - you will earn 300 points if they buy a 1, 3, 6 or 12 month subscription or gift subscription.

- Purchase or gift a subscription on the website and receive 1 point per $1 spent. Receive points every time your subscription renews too!

- Purchase something from our online shop and receive 1 point per $1 spent!

- Sign up to our newsletter and receive 50 points.

- Follow GoodnessMe Box on Instagram and receive 15 points.

- Like the GoodnessMe Box Facebook page and receive 15 points.

- Receive 100 points on your Birthday.

- Write a product review and receive 10 points per review - you can review the 7-10 products per month per subscription that you have sampled in your box. This is valid for both positive and negative reviews as we encourage truthful feedback. Each GoodnessMe Box comes with 7-10 products inside. Please review only the 7-10 products you received in your box. In compliance with Australian law and the ACCC Guidelines we may remove any reviews that appear fake, offensive, defamatory or irrelevant.

Every 20 points earnt will give you GM$1 to spend on the GoodnessMe Shop. As you accumulate points, it will unlock higher reward vouchers for you to redeem. You can use your points in increments of 100 points (GM$5) and there are no minimum spend.

Easy! Login to your customer account here and click the GoodnessMe Club tab on the website.

Every time you refer a friend that subscribes to GoodnessMe Box with a minimum order of $45 (excluding shipping) they get GM$10 to spend on GoodnessMe Shop and you get GM$15 to spend on GoodnessMe Shop!

Log into your account here. Click on refer a friend and then again on your right sidebar. Copy your code and share it with your friends! Once your friend purchases a GoodnessMe Box, the points will appear in your account within 7 days and the GM$15 voucher will be active to use.

No, unfortunately, any shipping fee paid does not count for points.

You will need to sign up for our newsletter with your email address. You will then receive a code in your inbox!

You are guaranteed entry into that tier for 12 months. In those 12 months, you must re-qualify for that tier by earning enough points to stay or you will be moved to a lower tier that corresponds with the points earned in that 12 month period.

You’ll automatically move up a tier and unlock all the perks as your spend accumulates.

You must spend the minimum each year to maintain your prior tier.

Yes! You can only review the products you have purchased and up to 20 products per month. 

To receive your points, you will need to have a GoodnessMe Club account. You can create one here.

This is valid for both positive and negative reviews as we encourage truthful feedback. In compliance with Australian law and the ACCC Guidelines, we may remove any reviews that appear fake, offensive, defamatory or irrelevant.

Zero! That’s the beauty of it, there is no minimum spend for redeeming the rewards you’ve earnt. Keep in mind that orders under $100 will incur a $10 shipping fee.

The products inside your GoodnessMe Box will go up as a collection on the website around the 1st of every month i.e. our January Box will be available to review on the 1st of January. The collection will be live for 8 weeks after which time it will be removed. You must review the box products within this time to be rewarded your bonus points - from 3 points per product review dependant on your GoodnessMe Club tier. Please see our ‘Review Guidelines’ for more information on how we monitor reviews.

If you cancel your GoodnessMe Box you may still have your points so long as you do not close your GoodnessMe Club account. If you choose to close your account with GoodnessMe you may begin again from zero.

Yes, unfortunately, they expire after 12 months.

Yes, if you would prefer to leave an anonymous review this is supported as we would like to encourage honest feedback, both good and bad.

We monitor all publicly posted product reviews on our website. In compliance with Australian law and ACCC guidelines we may remove any reviews that appear to be fake, offensive, defamatory, irrelevant or contain profanities. This includes reviews that state a product resulted in a disease or a medical condition (including allergic reactions) or breaches TGA guidelines. We may edit your review in part to ensure it remains within these guidelines.

You should only review products based on your own experience of trying the product inside your GoodnessMe Box subscription or purchased through the GoodnessMe Shop. You can submit reviews only once for each product you receive, and please note: reviews can’t be changed by you or removed once you complete them.

Reviews should not be given on items which are faulty or have arrived broken or damaged. If you have received a faulty item please contact us for a replacement.

We are happy to answer any of your questions about the GoodnessMe Club or review monitoring, contact us at hello@goodnessmebox.com. Please provide 1-2 business days for a reply.

Dietary Preferences

Tell us your dietary requirements and we'll use them to personalise your box. Gluten free, Dairy free, vegan, Gluten & Dairy free, or none, we've got you covered! All boxes are low sugar.

We ensure the vegan friendly products in your GoodnessMe Box are cruelty free and are not made with any animal products. Please note, some vegan products may contain trace amounts of non-vegan ingredients due to things like shared manufacturing processes.

We carefully select every product your Gluten Free and Dairy Free GoodnessMe Box. A panel of health professionals help us review the ingredients of each product to ensure that all products in your GoodnessMe Box are suitable.

Many businesses do not have the luxury of owning vegan only equipment, therefore some vegan products may have been made in facilities that use shared equipment. As such, some vegan products may have possible trace amounts of ingredients such as dairy and eggs. While these companies clean all equipment between uses, for this reason a vegan product may not be acceptable to individuals with food allergies or strict dietary requirements.

Similarly, gluten free products may have been made in shared manufacturing facilities resulting in possible trace amounts of gluten and other ingredients not listed on the packing. Consequently, GoodnessMe does not make any guarantees that products are not contaminated with non-vegan ingredients or gluten containing ingredients. It is the customers responsibility to check with the company regarding their manufacturing processes for all potential allergen issues (including such as nuts/soy/coconut etc) prior to consumption.

GoodnessMe is a health food sampling service and online store designed to get you excited about eating pure and wholesome food. Each month, GoodnessMe boxes will surprise you with 7-10 health food goodies catered to your dietary requirements.

Interested in purchasing a Gluten Free, Dairy Free, Vegan or Gluten & Dairy Free Box? Pick your plan here, select your preferred dietary option prior to clicking "ADD TO CART".

We offer one dietary preference selection and our current options are Gluten Free, Dairy Free, Vegan or Gluten & Dairy Free. Due to the nature of the products we select, you will find that the majority of our products meet all three of those dietary preferences.

Billing Questions

You can view all payments and download your invoices by logging into your account and clicking "Purchase history", followed by clicking on your order number.

Login to your account dashboard and click “Edit” next to your subscription plan then 'Edit' to change your shipping info. All address change requests must be made before the 20th of the month, or the following month’s box will be shipped to the existing address. Alternatively, you can go to the 'Subscriptions' tab in your account and click the cog wheel to make necessary changes.

Login to your account and click the “Manage Subscriptions” button to view and edit your payment details. Click the "Billing Information" tab, followed by clicking the "update card" link.

GoodnessMe does not offer refunds, including no partial refunds. For 3, 6 or 12 months subscriptions that have already started; GoodnessMe may, at its sole and absolute discretion, decide to offer a refund under extenuating circumstances. GoodnessMe does not accept returns of monthly boxes or individual products under any circumstances.

Our secure checkout accepts credit/debit card payments from VISA, MasterCard, American Express and PayPal.

You will be billed on the day that you sign up to GoodnessMe Box. After this time your account billing date is re-set. If you are on a monthly subscription you will be billed on the 20th of each month, in advance of the month ahead. If you are on a 3,6 or 12 month subscription you will be billed every 3, 6 or 12 months on the 20th of the month, in advance of the month ahead.

GoodnessMe Beauty

Unfortunately at this time we are not selling the GoodnessMe Beauty Box on a subscription.

If you are a current Beauty Box subscriber, your subscription will remain active. GoodnessMe will still be servicing you unless you cancel your subscription.

GoodnessMe Kids

Unfortunately at this time we are not selling the GoodnessMe Kids Box on a subscription.

GoodnessMe Shop FAQs

During times of extreme heat (Australian summer), we will send your items in a temperature-controlled pouch to reduce the likelihood of spoilt chocolate/products. It will appear in your checkout and a $3.95 AUD fee will be incurred. If this solution is removed from the cart, GoodnessMe takes no responsibility for the melted product/s as we cannot control the temperature and handling in transit. Ideal storage conditions for chocolate is between 15°C - 23°C and out of direct sunlight. GoodnessMe takes no responsibility for parcels that are unattended on delivery. 

The GoodnessMe Shop brings you the most sought-after clean eats the world is going nuts about, all in one convenient place. Our Sellers are located all over Australia and New Zealand and deliver by various methods which include air, land and sea. Where possible, our Sellers provide tracking details for you so you can keep an eye out for you delivery. Depending on your location, and the location of the Supplier, deliveries within Australia usually take around 3 - 10 working days, 10-14 days if you live in regional Australia.

Due to COVID-19 please allow extra time for your order to arrive.

You sure can! But please be aware that if your order contains items from different Sellers, they will likely be sent from different locations and may arrive on different days. So if you only receive part of your order, don’t panic! The rest of it won’t be far away. If you’re worried, make sure you reach out to our customer service team hello@goodnessmebox.com they are always happy to help!

Please choose carefully as GoodnessMe does not accept returns or issue refunds. Of course, if there is an issue with any of the products you have ordered, such as damage or a fault, we would be happy to arrange a replacement. If there is a problem with your delivery please get in touch with our customer service team.

At the moment we are only able to ship shop orders Australia wide.

For orders on the GoodnessMe Shop you can select Standard or Express Shipping Australia-wide. Please see rates below.

Please note that if there is a subscription in your cart, this ships separately and is not included in the total cart value.

Standard Shipping
- Orders under $75 have a $10.00 standard shipping fee
- FREE Standard Shipping for all orders over $75 including regional Australia

Express Shipping
- Orders under $75 have a $15 Express Shipping fee
- Orders over $75 but under $150 have a $7.95 Express Shipping fee
- FREE Express Shipping applies for orders over $150 including regional Australia

We currently do not offer express shipping on subscriptions. If you have any questions, please contact our customer care team at hello@goodnessmebox.com.

Yes! We offer Express Shipping for orders on the GoodnessMe Shop.

e-Gift Cards

The GoodnessMe Shop e-Gift Card works only at goodnessme.com.au and only on the GoodnessMe Shop. The gift card cannot be used to purchase any GoodnessMe Box subscriptions. e-Gift Cards can be used on one-off boxes like the GoodnessMe Mystery Box, GoodnessMe Snack Box etc.

You'll receive an email moments after purchasing the e-Gift Card. From there you can forward that email to the lucky person on the day with a special note in the email.

Immediately to the inbox of the email address that you purchased it on!

No, we do not offer refunds on e-Gift Cards once they have been purchased. If you have any issues with your gift card please contact customer service at hello@goodnessmebox.com

GoodnessMe Shop e-Gift cards last three (3) years from the date of purchase.

Simply add in all the products to your cart as usual and then when you're ready to pay choose to pay with the e-Gift Card and/or credit card. If you do not have the exact amount on the e-Gift Card, you can use a credit card to complete the purchase.

Yes, it can include all shipping fees and taxes.

No, please see our shipping information here.

Yes, so long as there is still a balance remaining on the e-Gift Card.

Please contact the customer service team and they can do this for you at hello@goodnessmebox.com

Please open the email in which you purchased the e-Gift Card. Click 'View Your Order', from there you can re-send the e-Gift Card to the original email address.

Only if that discount code specifies it can be used on e-Gift Cards.

The GoodnessMe Shop discount card can only be on the GoodnessMe Shop and excludes all subscriptions. The gift card can only be redeemed online at goodnessme.com.au/shop. Stolen gift cards will not be replaced or refunded. Gift cards cannot be redeemed for cash. The gift card will expire three (3) years from the date of purchase. It does not include the shipping fee. Free shipping for orders over $75, Australia-wide. Only one gift card can be redeemed at any one time and not to be used in conjunction with any other offer. Should the full amount not be redeemed at one order, it will be void. Code can only be redeemed once. For any issues please contact hello@goodnessmebox.com.

AfterPay

Afterpay allows you to purchase from ​GoodnessMe Shop and pay later in 4 easy interest-free instalments.

To pay with Afterpay:
> Add your items to the cart
> Select Afterpay as the payment option at the checkout
> Signup or use your existing Afterpay account
> Once approved, ​GoodnessMe will despatch your order​

Please note that Afterpay cannot be used in conjunction with any subscription. If there is a subscription in your cart, you cannot use Afterpay.

No, there is no interest payable by you!

​Lucky you, there is no maximum purchase amount using Afterpay on ​GoodnessMe!

Please note that Afterpay cannot be used in conjunction with any subscription. If there is a subscription in your cart, you will cannot use Afterpay

Full terms & conditions are available at http://www.afterpay.com/terms

Afterpay offers your order to be paid in 4 instalments with repayment automatically occurring every 2 weeks.

Select Afterpay as a payment method (or visit the website).​ You can register as you complete your purchase.

​GoodnessMe will be able to initiate eligible refunds on your behalf. Once completed, your refund will be applied to your order.

There is no interest payable by you if you place an order using Afterpay.

Afterpay is available as an online payment method and requires login credentials for authorisation. Our team members or merchants are unable to place an order on your behalf.

If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs & terms. Afterpay’s Privacy Policy which can be found at https://www.afterpay.com/privacy-policy

Competitions & Promotions

New Subscriptions only, excludes renewing customers. Receive a $30 voucher with the purchase of a twelve (12) Monthly GoodnessMe Box Subscription purchased from 15/8/2020 2:01pm. One (1) $30 Voucher per customer to be spent on the shop. Code will be emailed directly to the customer after the transaction and is unique to each customer. Code can only be redeemed once. Shipping fees apply for orders placed with the voucher under $100. Voucher can not be redeemed for cash. Voucher will expire after 30 days.

For new customers only - Receive BONUS GIFT valued from $29.95 with the purchase of a six (6) or twelve (12) Monthly GoodnessMe Box subscription. One (1) Gift pack per customer each pack is valued at minimum of $29.95 RRP. Offer valid from 15/8/2021 from 2pm AEST until 15/9/2021, 3pm AEDT or while stocks last. Does not apply to 12 Monthly Gift Subscriptions or 6 Monthly Gift Subscriptions. Offer will automatically apply, no codes need to be used.

Receive a BOB 70% V-GF Drinking Chocolate 250G with GoodnessMe Shop orders over $75, excluding shipping. Offer applies to the first 150 orders only. The BOB 70% V-GF Drinking Chocolate 250G is valued at $15.99 and will be added automatically at checkout when the cart value is $75 or more for the first 150 orders. Promotion from 8th September 2021 5:00 PM AEST until 11th September 2021 12:00 PM AEST or while stocks last. Free shipping on orders over $75. Promotion does not apply for subscription orders.

The GoodnessMe x SWIISH Competition will be conducted by PS Health Pty Ltd, ACN 23 168 475 036 at Unit 16/4 Jullian Cl Banksmeadow NSW 2019 (Promoter). The contest is open to Australian residents only, who are aged 16 years and older. Employees of PS Health Pty Ltd and SWIISH Pty Ltd, their respective parents, subsidiaries, affiliates and advertising and promotions agencies as well as their immediate family (spouse, parents, siblings and children) and household members of each employee are NOT eligible. The conditions of entry are:
- Register and provide your name and email address using the GoodnessMe x SWIISH Competition page

Contest Period: The Contest begins on September 13th, 2021 at 08:00 a.m. Australia Eastern Standard Time and ends on September 20th, 2021 at 08.00 a.m. Australia Eastern Standard Time (the Contest Period). Entries that are submitted before or after the Contest Period will be disqualified. Submissions will be accepted for the duration of the Contest through the lead page. The winner will be drawn at 16/4 Jullian Cl, Banksmeadow NSW 2019 on the 21st of September, 2021 at 12.30 p.m. The winner will be selected at random at the discretion of GoodnessMe, based on meeting the terms and conditions as outlined above.

Winner Notification: The winner will be notified via email address on or about September 22nd, 2021. If the potential winner cannot be contacted within five (5) days after the date of the first attempt to contact him/her, the promoter may select an alternate potential winner in his/her place from the remaining non-winning, eligible entries. To claim the prize the winner must reply to the GoodnessMe Box representative via email to submit their postal address to send the prize. Win an Annual GoodnessMe Health Box Subscription with over $480 in value of products and an Annual SWIISH Wellness SUPERGREEN Superfood Powder 450g Subscription valued at $431.60. This offer is in no way associated with Facebook or Instagram.

For new customers only - Receive BONUS GIFT worth $24.95 with the purchase of a six (6) or twelve (12) Monthly GoodnessMe Box subscription. One (1) Gift per customer is valued at $24.95 RRP. Gift will include ONE (1) Nutra Organics Beef Bone Broth Miso Ramen RRP:$24.95. Offer valid from 15/9/2021 from 2pm AEST until 15/10/2021, 3pm AEDT or while stocks last. Does not apply to 12 Monthly Gift Subscriptions or 6 Monthly Gift Subscriptions. Offer will automatically apply, no codes need to be used. 

Receive a Mindful Foods Chocolate Davidson Plum Clusters 81G with GoodnessMe Shop orders over $50, excluding shipping. Offer applies to the first 150 orders only. The Mindful Foods Chocolate Davidson Plum Clusters 81G is valued at $10 and will be added automatically at checkout when the cart value is $50 or more for the first 150 orders. Promotion from 20th September 2021 5:00 PM AEST until 23rd September 2021 12:00 PM AEST or while stocks last. Free shipping on orders over $75. Promotion does not apply for subscription orders.

The GoodnessMe x 28 by Sam Wood Competition will be conducted by PS Health Pty Ltd, ACN 23 168 475 036 at Unit 16/4 Jullian Cl Banksmeadow NSW 2019 (Promoter). The contest is open to Australian residents only, who are aged 16 years and older. Employees of PS Health Pty Ltd and Australian Life Tech Pty Ltd, their respective parents, subsidiaries, affiliates and advertising and promotions agencies as well as their immediate family (spouse, parents, siblings and children) and household members of each employee are NOT eligible.

The conditions of entry are:
- Register and provide your name and email address using the GoodnessMe x 28 by Sam Wood Competition page

Contest Period: The Contest begins on September 29th, 2021 at 07:00 a.m. Australia Eastern Standard Time and ends on October 6th, 2021 at 07.00 a.m. Australia Eastern Daylight Time (the Contest Period). Entries that are submitted before or after the Contest Period will be disqualified. Submissions will be accepted for the duration of the Contest through the lead page. The winner will be drawn at 16/4 Jullian Cl, Banksmeadow NSW 2019 on the 8th of October, 2021 at 12.30 p.m. The winner will be selected at random at the discretion of GoodnessMe, based on meeting the terms and conditions as outlined above.

Winner Notification: The winner will be notified via email address on or about October 11th, 2021. If the potential winner cannot be contacted within five (5) days after the date of the first attempt to contact him/her, the promoter may select an alternate potential winner in his/her place from the remaining non-winning, eligible entries. To claim the prize the winner must reply to the GoodnessMe Box representative via email to submit their postal address to send the prize. Win an Annual GoodnessMe Health Box Subscription with over $480 in value of products, an Annual 28 by Sam Wood Membership valued at $708, and a Special Edition 28 x GoodnessMe Box valued at $34.95. This offer is in no way associated with Facebook or Instagram.

For new customers only - Receive BONUS GIFT worth $22.95 with the purchase of a six (6) or twelve (12) Monthly GoodnessMe Box subscription. One (1) Gift pack per customer each pack is valued at $22.95 RRP. Gift pack will include ONE (1) Capilano Beeotic Prebiotic Honey RRP:$22.95. Offer valid from 15/10/2021 from 2pm AEST until 15/11/2021, 3pm AEDT or while stocks last. Does not apply to 12 Monthly Gift Subscriptions or 6 Monthly Gift Subscriptions. Offer will automatically apply, no codes need to be used. 

Receive Funday Sour Peach Hearts 50G when you spend $30 or more on the GoodnessMe Shop, excluding shipping. Offer applies to the first 250 orders only. The Funday Sour Peach Hearts 50G is valued at $4.50 and will be added automatically when the cart value is $30 or more. Promotion from 19th October 2021 7:00 AM AEDT until 21st October 2021 12:00 PM AEDT or while stocks last. Free shipping on orders over $75. Promotion does not apply for subscription orders.

GoodnessMe Boxes:
Offer valid from 8th November 2021 7:00 AM until 12th November 2021 11:59 PM AEDT. Get 20% off on GoodnessMe Boxes, applies to: 6 Monthly Health Box, 12 Monthly Health Box, 6 Monthly Gift Health Box and 12 Monthly Gift Health Box only. Discount code MANIA must be used at checkout and applies to the first charge only, one code use per customer. The discount cannot be applied to orders purchased prior to the sale start date. All prices in AUD, foreign exchange or transaction fees may apply. We offer free shipping Australia-wide, excluding shipping to regional Australia. Prices are subject to change.

GoodnessMe Shop:
Get up to 20% off sitewide on GoodnessMe Shop. Valid from 8th November 2021 7:00 AM AEDT until 12th November 2021 11:59 PM AEDT or while stocks last. Discount is already applied, no code is needed on checkout. Free shipping on orders over $75, bonus gift included in every order.

Update: Antipodes bonus gift sold out as of 29/11/2021. Receive bonus gift valued at minimum $10 with the purchase of a six (6) or twelve (12) Monthly GoodnessMe Box subscription. Offer valid from 30/11/2021 until 15/12/2021, 3.59PM AEDT.

For new customers only - Receive BONUS GIFT worth $50 with the purchase of a six (6) or twelve (12) Monthly GoodnessMe Box subscription. One (1) Gift pack per customer each pack is valued at $50 RRP. Gift pack will include ONE (1) Antipodes Baptise H₂O Ultra-Hydrating Water Gel 60ml RRP: $50. Offer valid from 15/11/2021 from 4pm AEDT until 15/12/2021, 3.59pm AEDT or while stocks last. Does not apply to 12 Monthly Gift Subscriptions or 6 Monthly Gift Subscriptions. Offer will automatically apply, no codes need to be used. 

GoodnessMe Boxes:
Offer valid from 18th November 2021 3:00 PM until 30th November 2021 11:59 PM AEDT. Get 30% off on GoodnessMe Boxes, applies to: 6 Monthly Health Box, 12 Monthly Health Box, 6 Monthly Gift Health Box and 12 Monthly Gift Health Box only. Discount code CYBERWEEKEND must be used at checkout and applies to the first charge only, one code use per customer. Bonus gift applies to new customers for 6 & 12 Monthly Health Box subscriptions only. The discount cannot be applied to orders purchased prior to the sale start date. All prices in AUD, foreign exchange or transaction fees may apply. We offer free shipping Australia-wide, excluding shipping to regional Australia. Prices are subject to change.

GoodnessMe Shop:
Get up to 60% off sitewide on GoodnessMe Shop. Valid from 25th November 2021 7:00 AM AEDT until 30th November 2021 11:59 PM AEDT or while stocks last. Discount is already applied, no code is needed on checkout. Free standard shipping on orders over $75 and free express shipping on orders over $150. Bonus gift included in every order.

The GoodnessMe x Vitamix Competition will be conducted by PS Health Pty Ltd, ACN 23 168 475 036 at Unit 16/4 Jullian Cl Banksmeadow NSW 2019 (Promoter). The contest is open to Australian residents only, who are aged 16 years and older. Employees of PS Health Pty Ltd and Vitamix Australia, their respective parents, subsidiaries, affiliates and advertising and promotions agencies as well as their immediate family (spouse, parents, siblings and children) and household members of each employee are NOT eligible.

The conditions of entry are:

- Register and provide your name and email address using the GoodnessMe x Vitamix Competition webpage.

Contest Period: The Contest begins on December 7th, 2021 at 07:00 a.m. Australia Eastern Daylight Time and ends on December 14th, 2021 at 07.00 a.m. Australia Eastern Daylight Time (the Contest Period). Entries that are submitted before or after the Contest Period will be disqualified. Submissions will be accepted for the duration of the Contest through the lead page. The winner will be drawn at 16/4 Jullian Cl, Banksmeadow NSW 2019 on the 15th of December, 2021 at 12.30 p.m. The winner will be selected at random at the discretion of GoodnessMe, based on meeting the terms and conditions as outlined above.

Winner Notification: The winner will be notified via email address on or about December 15th, 2021. If the potential winner cannot be contacted within five (5) days after the date of the first attempt to contact him/her, the promoter may select an alternate potential winner in his/her place from the remaining non-winning, eligible entries. To claim the prize the winner must reply to the GoodnessMe Box representative via email to submit their postal address for the prize to be sent. Win an Annual GoodnessMe Health Box Subscription valued at $300, a GoodnessMe Shop Voucher valued at $200, and a Vitamix E310 Explorian Blender valued at $649. This offer is in no way associated with Facebook or Instagram.

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